This Privacy Policy determines:

Why does Lovetoys collect your personal information?

When I purchase a product, how do you handle the information you collect from me?

Why do we need your email address?

What about cookies and other technologies?

How do you ensure the security of my credit card information?

How do you keep my information confidential on my credit card statements and shipping boxes?

Why does Lovetoys collect your personal information?

We collect information from you to provide you with an engaging, secure, convenient and personalized online shopping experience, as well as for other purposes stipulated in this Privacy Policy. We may retain certain personal information to enhance the personalization of your subsequent visits. We also collect your information online to fulfill our legal and contractual obligations and facilitate transactions. We also collect personal information to prevent, stop and detect online criminal activities and other illegal acts. We may collect your personal information for promotional purposes.

How to delete your information: We respect your privacy rights and data protection rights. You can request the deletion of your personal information by sending an email to customer service, which includes your full name and email address displayed on your account, with the subject line “Account Data Deletion Request”.

To unlink from Meta/Facebook, go to “Settings and Privacy” on your Facebook account, and then to “Security and Login”. Search for the “Apps and Websites” section, and you will see all the apps and websites that have been linked to your Meta/Facebook account. Click “PinkCherry” and click “Delete”.

Deletion requests are usually processed within 48 hours. If you have any questions, please feel free to contact us at any time.

When I purchase products, how do you handle the information collected from me?

All sales information is kept confidential and used only for the reporting purposes of lovetoysuae.com. We will not sell or distribute this information to any third party in any form.

Authenticated access data collected by Google Signals and associated with Google user accounts may be shared with Google for analytical purposes.

Why do you need my email address?

Your email address is only used for direct and effective communication with you. It will be used to inform you that your order has been processed, the goods have been dispatched, and updates to our product range or website. You can permanently remove yourself from the email list at any time. Just contact us. To request the deletion of data, please send an email to the email address to which you requested the deletion and your postal code for verification. Please note that once this request is made, we will delete all your detailed information from the database and we will not be able to verify any warranty information. Therefore, please keep your original receipt.

What about cookies and other technologies?

A Cookie is a method used to track the customer’s sales process for statistical and shopping cart purposes. We use this information to help us provide you with a better shopping experience. It will never be shared with any third party. For instance, it helps us create a system where you can purchase products with fewer clicks, thus saving your time.

How do you ensure the security of my credit card information?

We use SSL (Secure Sockets Layer) to encrypt the information you input. This is the same level of protection that banks and financial institutions use to ensure that your bank account information can be viewed online.

How do you keep my credit card statement and the information on the shipping box confidential?


We use ordinary boxes for delivery.

If you have any other questions, please click here to contact us.

Last updated time: May 2025